Send a product or a cart into the chat

Sell inside the conversation

When a customer asks about a piece, you can send the product itself as a card, or a whole cart, straight from the inbox composer. You can also send photos, files and voice notes, and preview a message template the way the customer's app will show it.

Why it sends cards, not typed prices

A price typed by hand is easy to get wrong and hard for the customer to act on. A card carries the picture, the price and a way to buy, and each channel gets only what it can actually show, so what you send is what lands. Files wait in the composer so you can check them before they go.

Fewer steps from question to sale

The customer can tap and buy from the chat they are already in, and you never leave the conversation to find a link.

How to use it

1. In Inbox, open a conversation and tap + in the composer.
2. Pick a product or a cart to send it as a card.
3. Attach photos or files, check them in the composer, then send. Use the microphone for a voice note.