← What’s new
See a customer's history before you open them
Every row shows how many orders they placed and when they last ordered, and flags a good customer who has gone quiet.
A name is never just a name
The customers list now carries the context a front desk needs before the greeting: how many orders this person has placed, when they last ordered, and what they have spent with you.
Why it says nothing rather than guess
When we do not have a customer's history, the row stays quiet instead of claiming they have no orders. A customer who used to order and has stopped is marked Hasn't ordered in a while, so the flag only appears when it is true.
Keep the relationships that pay
You greet a returning customer like one, and you can reach out to a good customer before they drift away for good.
How to use it
- Open Customers.
- Read the line under each name for their orders and when they last ordered.
- Look for Hasn't ordered in a while on a good customer, and reach out.
Where this livesOrders and inbox See how it fits with the rest of Sentralbee →
More updates like this
- Send a product or a cart into the chat 15 September 2026